Comments on: Netflix Chose… Poorly. UPDATED: not anymore!

By: Jeremy Toeman’s LIVEdigitally » Blog Archive » Customers Speak, Netflix Listens, Everybody Wins

Mon, 30 Jun 2008 22:23:30 +0000

[...] Netflix announced they were removing the profiles feature, many users (myself included) spoke, and spoke loudly. We didn’t have to unsubscribe right away, because we had a [...]

By: Randy Castleman

Randy Castleman — Wed, 25 Jun 2008 17:47:50 +0000

Glad to see you posted on this — what an asinine move by Netflix. Profiles is/was a great feature (particularly for families). It created no friction for subs who didn’t want to use it, but added great value for subs who did. I’ll sign the petition.

By: Todd Cabral

Todd Cabral — Fri, 20 Jun 2008 16:34:14 +0000

Good post Jeremy. It’s nice of Netflix to continue promoting the Profiles feature on their website: http://www.netflix.com/ProfilesLearnMore

My favorite part is where it says “No more fighting over queue position!”

Am I to assume that by eliminating Profiles we can now resume fighting over queue position? Thanks Netflix.

I signed the petition.

By: Jeff Whitton

Jeff Whitton — Fri, 20 Jun 2008 15:32:43 +0000

Put a request in their SuggestionBox.com account.

http://netflix.suggestionbox.com/

By: Ben Drawbaugh

Ben Drawbaugh — Fri, 20 Jun 2008 12:53:37 +0000

Wow, I never found this feature useful and am very surprised out the fall out from it.

By: Eric Suesz

Eric Suesz — Fri, 20 Jun 2008 05:10:35 +0000

Hey, great blog post. You have explained the theoretical back story to this decision very well. I haven’t seen anyone approach the topic in this way yet. Excellent job.

“Cumbersome” — indeed.